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Dear Judy Wright:

Jane’s approach, although understandable given her concerns, was confrontational and likely to escalate the situation. A better way to handle this situation would be:

1. Avoid pretending interest: Jane shouldn’t have initially engaged with the person under false pretenses.
2. Direct and clear message: Jane could have sent a direct, polite, and firm message stating her concerns and requests, without attacking or accusing language.

Example: “Hello, I’m Jane, [deceased cousin]’s family member. I appreciate your tribute, but I’d like to request that you remove the photos and refrain from contacting my family. We value our privacy and would like to respect [deceased cousin]’s memory in our own way. Thank you for understanding.”

1. Set boundaries: Jane should clearly state her boundaries and expectations without being aggressive or confrontational.
2. Report if necessary: If the person doesn’t respect Jane’s wishes, she can report the page or photos to Facebook for violating their policies and her family’s privacy.

Remember, approaching the situation calmly and assertively is key to resolving the issue without escalating tensions.

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