I am an entitled b****. L. Ronaldi

Wowwwwww. The customer service folks at liberal STARBUCKS have to be THE MOST insulting people I have EVER dealt with- which was due to THEIR ERROR.

The deets: go to Starbucks to complete challenge to get 75 stars, which requires you order 3x. I ask barista if I need to order separately. “No,” she says. Today, I have credit for 1 of 3 orders. I call customer service and deal with a most uneducated human who took about 5 minutes to type 3 words. Literally- 21 minutes of my life for her to put me on hold and tell me “I have good news and bad news.” ? The good news is the challenge goes until Christmas Eve. The bad news is I can’t give you the stars because you ordered everything at once. ?????? ARE YOU JOKING? I demand a supervisor. I don’t go in that liberal place for the hell of it. I go because I have a preloaded card and make the most of my “purchases” via buying during star dashes. Supervisor explains they can’t help me. She says you need to read the details. THANKS, BETCH, I DID. YOU need to educate your employees! So this is a situation where this was out of my control, but they refuse to do anything to fix the problem. Wow. I keep on because now I am just PISSED. She goes on to say “you need to order THREE different menu items and swipe your card THREE times.” I said, well your app doesn’t say this and the barista doesn’t know it, so how if two people don’t know this, am I supposed to know this?? I then asked if there was some sort of secret passage somewhere where this detail was posted since it wasn’t in the email, nor on the app. She continues to talk down to me as if I am stupid and didn’t read. I am furious. She FINALLY caved, 25 minutes later, by giving me $10.00 back. It will be a cold day in hell before I ever go there again once I burn off what’s left on this card. If that’s the way you do business with your beyond overpriced coffee, I can assure you, I can better spend my money elsewhere!