In customer service, I wish you could rate the customers on yelp, or google. I dealt with a customer who had a problem with a delivery, and we(being myself, and another co-worker who does not operate a delivery truck) went to pick up the incorrect product. The entire time we were the customer was making racist comments about the delivery driver not being white, his neighbors, my other co-worker who made the order and how she looked like a dyke. You get 0 stars sir, and hopefully explosive diarrhea.
